Covid-19 Protocols

 

Dakota Water Treatment has been following Minnesota state guidelines in regards to critical industries providing product and services during Covid-19.  Our industry is essential and is allowed to operate under Minnesota's state guidelines. Dakota Water Treatment will be offering technical & sales support via phone and email but will not be providing in home services other than critical service such as water outages during the stay at home order. 

 

We expect to reopen our services as of May 18, 2020. With the implementation of safety protocols and PPE.

 

What we are doing for our customers during Covid-19

  • All employees will be checking their temperatures regularly. Anyone exhibiting symptoms will not be allowed to take appointments.

  • We are extending our appointment times to allow for disinfecting tools and equipment between households.

  • All employees are required to wear a mask and gloves.

  • Employees are required to maintain 6' of physical distance.

  • We will be accepting payment by check or credit card.  For contactless payment you may call our office 24 hours prior to your scheduled appointment to make a credit card payment over the phone. 

What we are asking of our customers during Covid-19

 

  • If you or anyone in your household has been ill or has been in contact with someone ill within two weeks of your scheduled appointment we ask that you reschedule your appointment for a later date.

  • ONLY THE TECHNICIAN is allowed in the mechanical room during your service. If you need to contact the technician during your service please call our office and we contact the technician for you.

  • We ask that you help us maintain 6' of physical distance at all times.

  • To help minimize contact we ask that you have the area in which our service technicians will be entering clear of obstructions.

  • Your newly installed equipment will be fully operational upon completion of the install.  Please call the office if you have any questions about your new equipment or service.

 

 

We appreciate your understanding. 

Paul & Jolene Mehle

Dakota Water Treatment

2015 Dakota Water Treatment  | 952-953-4643 | Lakeville, Minnesota 

Dakota Water Treatment provides quality water softeners and drinking water systems to the cities of Apple Valley, Burnsville, Chanhassen, Chaska, Cottage Grove, Edina, Eagan, Farmington, Inver Grove, Lakeville, Prior Lake, Savage, Shakopee, Victoria and Woodbury. Call us today to see what system is best for you.